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FAQs | Sunbrella Warranty | Care and Cleaning Instructions


3-Year Limited Warranty for Sunbrella® Furniture Fabrics

All of our fabrics come with the best-limited warranties in the business.
Please note, our warranty policy is valid only if the accompanying certificate is completed and mailed within 10 days of installation/purchase.

In terms of state laws, this warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

This limited warranty covers fabric that has become unserviceable because of loss of color or strength from normal exposure conditions, including sunlight, mildew, rot, and atmospheric chemicals.

Sunbrella furniture fabrics come with a three-year limited warranty effective from the date of purchase. And in the event that something happens to your fabric, Glen Raven will supply new fabric, free, to replace the fabric that has become unserviceable.
To get service, contact Cushioncraft.com so we can inspect the fabric. We will in turn, contact Sunbrella® and secure replacement fabric for you.

Please note, our warranty policy is only valid if a sample of the fabric and a copy of the bill for the item purchased is submitted.


2-Year Limited Warranty for Sunbrella® Comfort Sling® Fabrics

All of our fabrics come with the best-limited warranties in the business.
Please note, our warranty policy is valid only if the accompanying certificate is completed and mailed within 10 days of installation/purchase.

In terms of state laws, this warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

This limited warranty covers fabric that has become unserviceable because of loss of color or strength from normal exposure conditions, including sunlight, mildew, rot, and atmospheric chemicals.

Comfort Sling® furniture fabrics come with a two-year limited warranty effective from the date of purchase. And in the event that something happens to your fabric, Glen Raven will supply new fabric, free, to replace the fabric that has become unserviceable.

To get service, call the dealer from whom you purchased the product to inspect the fabric. Or you can call another Sunbrella dealer listed in your local directory. The dealer will in turn, contact Glen Raven and secure replacement fabric for you.

Please note, our warranty policy is only valid if a sample of the fabric and a copy of the bill for the item purchased is submitted.


5-Year Limited Warranty for Sunbrella® Graphics System Imprinting

For Glen Raven Acrylics and 3M™ Scotchcal™ ElectroCut™ Graphic film, applied with the Sunbrella Graphics System (SGS) Machine, by Certified Sunbrella Graphics System Manufacturers

The Sunbrella Graphics System Warranty is only valid when the Sunbrella Graphic System registration is submitted to Glen Raven within 10 days of the installation date. The SGS warranty is exclusively available to Certified SGS Manufacturers. Registration of each SGS decorated project is required to maintain the status of a recommended and Certified SGS Manufacturer.

What is covered? The warranty covers the Glen Raven acrylic fabrics1, and 3M™ Scotchcal™ ElectroCut™ Graphic film from becoming unserviceable because of loss of color, strength, or adhesion of film to fabric from normal exposure conditions, including sunlight, mildew, rot, and atmospheric chemicals. Graphics must be installed on a static fabric surface in order for the graphics adhesion warranty to apply. Glen Raven acrylic fabrics are covered for five years. 3M™ Scotchcal™ film series 7725, 7125, 220, and 225 are covered for 5 years for vertical exposure, and 3 years for non-vertical exposure in most of the United States and Canada, and three years for vertical and two years for non-vertical exposure in the Desert Southwest2.

The Sunbrella Graphics System warranty runs for five years from the date of original installation.

Warranty claims can be initiated by calling the Glen Raven service desk at 1.800.788.4413.

Glen Raven will supply you with your replacement fabric and film after verification that the claim is justified.

This warranty does not cover frames, labor, or installation provided by the manufacturer.

This warranty gives you specific legal rights and you may also have other rights that vary state to state.

Glen Raven makes no warranty of fitness for any particular purposes whatsoever with respects to the goods being sold.

There are no warranties, express or implied, which extend beyond the description on the face of this agreement.


Cushioncraft.com 1 Year Product Warranty

Cushioncraft.com Umbrellas and Cushions are guaranteed for one full year to be free from defects in original material and workmanship. This guarantee includes the following: frame, crank, tilt mechanism, housing, rib cleats, valance clamps, cap, zipper, stuffing and fabric cover. This guarantee does not cover the following: product failure caused by unreasonable use and/or care or acts of nature (ie. wind storm damage). If a defect in original material or workmanship does occur during the warranty period, Cushioncraft.com will repair or replace at its discretion, the product without charge. If a problem occurs after the warranty period, you may request a repair or replacement quote upon inspection of the damage. Freight charges both ways will be your responsibility after the warranty period.

1 Sunbrella®, Sunbrella® Plus, Sunbrella Firesist®, Sunbrella Firesist® Plus, Diklon® 32, Dickson Acrylic.
2 Arizona, New Mexico, and desert areas of California, Nevada, Utah, and Texas.

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